What does Puerto Juárez serve?

Puerto Juárez is the main ferry terminal for Isla Mujeres, with frequent passenger services run by Ultramar. Crossings take around 20 minutes.

How far is Puerto Juárez from CUN airport?

About 25 km, typically 30–35 minutes by car. The route runs north from CUN on the federal highway, then east through downtown Cancún.

Is the ferry ticket included in my transfer?

No. The transfer covers the road journey to or from the terminal. Ferry tickets are bought separately at the Ultramar booth.

Where does the driver meet me on return from Isla Mujeres?

At the Ultramar terminal entrance pickup zone, with 60 minutes of free wait from the booked time to cover ferry disembarkation.

Can I book Puerto Juárez to Playa del Carmen or Tulum?

Yes. Playa del Carmen is 75 km south (75–85 minutes). Tulum is 140 km south (about 2 hours).

Are tolls and port access included?

Yes. The fare is fixed at booking and includes any road tolls and port access fees.

Port transfer

Puerto Juarez - Cancun Port

Fixed-price private transfers to and from Puerto Juarez - Cancun Port, Mexico.

To city centre: 5 km
Drive time: 10 min
Pickup point: Puerto Juárez Ultramar terminal entrance - driver waits at the designated pre-booked transfer area outside the ferry passenger building.

About Puerto Juarez - Cancun Port

Puerto Juárez sits 5 km north of downtown Cancún, on the Caribbean coast at the southern edge of the Bahía de Mujeres. It is the main passenger ferry terminal for Isla Mujeres, with frequent Ultramar services running every 30 minutes during the day. Crossings take around 20 minutes one way. A second nearby terminal at El Embarcadero (in the Hotel Zone at Playa Tortugas) also runs Isla Mujeres ferries, but Puerto Juárez handles the bulk of the year-round traffic and the freight ferry to and from the island.

For visitors, Puerto Juárez is primarily a transit point - most travellers arrive by car or transfer, board the ferry, and spend the day or night on Isla Mujeres before returning.

Getting from Puerto Juarez - Cancun Port to Cancún

From the terminal, downtown Cancún is 5 km south (10 minutes by car). The Hotel Zone, accessed by crossing into Boulevard Kukulcán, is 12–18 km from Puerto Juárez depending on the hotel, typically 20–35 minutes through downtown traffic.

CUN airport sits 25 km south of the terminal, 30–35 minutes outside rush. For onward Riviera Maya travel, the federal highway runs south past CUN to Playa del Carmen (75 km), Tulum (140 km), and beyond.

Berths and pickup points

Puerto Juárez operates a single passenger ferry pier with the Ultramar terminal building handling ticketing and boarding. Pre-booked drivers wait at the designated pickup zone outside the terminal entrance, separate from the local taxi rank.

Common transfer routes from Puerto Juarez - Cancun Port

Puerto Juárez to CUN airport
Puerto Juárez to Hotel Zone resorts along Boulevard Kukulcán
Puerto Juárez to Downtown Cancún (El Centro)
Puerto Juárez to Playa del Carmen, Puerto Aventuras, or Akumal
Puerto Juárez to Tulum hotels and the archaeological zone
Puerto Juárez to Cozumel via the Playa del Carmen ferry
Puerto Juárez to Holbox via the Chiquilá ferry
Puerto Juárez to Mérida (about 3.5 hours)

Booking your Puerto Juarez - Cancun Port transfer

Reservations confirm in real time. Payment options include Visa, Mastercard, Amex, Apple Pay, Google Pay, Alipay, iDEAL, Wero, and PayPal. The fare is fixed at booking and includes the driver, vehicle, road tolls, and 60 minutes of free wait at the terminal. Free cancellation applies up to 24 hours before pickup.

Common questions

About transfers in H73

Book your Puerto Juarez - Cancun Port transfer

Fixed price, driver waiting on arrival, free cancellation up to 24 hours before pickup.

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